FAQ’s

What happens after submitting?

Once you submit the form, a member of our team will review your information and contact you to learn more about what you are looking for. We will answer your questions, discuss availability, and help match you with a therapist who fits your needs, preferences, and schedule.

When should someone expect a response?

You can typically expect to hear from our team within one to two business days. Response times may be slightly longer on weekends or holidays.

Which insurance plans do you accept?

Rise & Restore Counseling currently accepts Aetna, Blue Cross Blue Shield, and UnitedHealthcare plans. Coverage can vary by individual plan, so our team will verify your benefits before your first appointment.

Are both in-person and virtual sessions available?

Yes. We offer in-person therapy at our Roxbury, New Jersey office, as well as secure virtual therapy for clients located anywhere in New Jersey. Availability depends on the therapist and service requested.

Is the consultation free?

Yes. The initial consultation is free and gives you an opportunity to ask questions, discuss what you are looking for, and determine whether our practice may be the right fit.

Should urgent or emergency concerns use the form?

No. This form is not monitored for urgent or emergency concerns. If you or someone else is in immediate danger, call 911 or go to the nearest emergency room. For urgent mental health support, call or text 988 to reach the Suicide & Crisis Lifeline.